Privacy Policy

Kîgooco FM (“we”, “us”, or “our”) operates https://kigoocofm.com. We respect your privacy and handle personal information only as needed to operate our website, respond to enquiries, and provide our radio service.

Information we collect

Contact form

When you contact us through our website, we collect the information you provide, such as your name, email address, message, and any other details you choose to include.

We use this information only to respond to your enquiry and manage any necessary follow-up.

Comments

Comments may be enabled on selected blog posts. If you leave a comment, we may collect the name, email address, website address, comment content, IP address, and browser information submitted with the comment. This helps us display comments and protect the site against spam or misuse.

Live radio stream

When you listen to Kîgooco FM online, the services that deliver the audio stream may process limited technical information, such as your IP address, device type, browser details, and connection logs. This is necessary to provide and maintain the live stream.

Cookies

Our website uses essential cookies needed for normal website functions, including login and comment-related features where applicable.

We do not currently use analytics, advertising, marketing, or tracking cookies. If this changes, we will update this Privacy Policy and provide any required notice or choice.

How we use information

We use personal information to:

• Respond to messages submitted through our contact form.

• Moderate and display blog comments where comments are enabled.

• Protect the website from spam, abuse, and security threats.

• Operate, secure, and improve the website and live radio stream.

• Meet applicable legal or regulatory obligations.

We do not sell personal information.

Sharing information

We may share information only with trusted technical providers that help us operate the website, host the site, deliver the live stream, manage email, or protect the site from spam and security threats. These providers may process information only as necessary to provide their services.

Our website and service providers may process information outside Kenya. Where this occurs, we take reasonable steps to use providers that apply appropriate safeguards.

How long we keep information

We keep contact-form messages only for as long as needed to respond and manage follow-up.

Comments and their related details are retained unless they are removed, deleted, or no longer required for moderation, security, or legal purposes.

Technical logs are retained only for as long as reasonably necessary for security, troubleshooting, and service operation.

Your rights

Subject to applicable law, you may ask us to:

• Confirm whether we hold personal information about you.

• Provide access to your personal information.

• Correct inaccurate or incomplete information.

• Delete information where there is no valid reason to keep it.

• Object to certain processing of your information.

To make a request, email us at info@kigoocofm.com.

You may also raise a concern with the Office of the Data Protection Commissioner in Kenya.

Security

We take reasonable technical and organisational measures to protect personal information. However, no internet-based service can guarantee absolute security.

Changes to this policy

We may update this Privacy Policy when our website, services, or legal requirements change. The latest version will always be available on this page.

Contact us

For privacy questions or requests, contact:

Kîgooco FM
Email: info@kigoocofm.com
Website: https://kigoocofm.com